💡 Tip: Choose a name that helps you identify it later.
NEW
.+ new State
and name it (e.g., CustomerNotice
).Manual
.CustomerNotice
(the one we just created).Resolved
.Automatic
.Case
, State Entry Date
.is more than
.7 days
.Useful for time-based workflows (e.g., “after 14 days, go to the next state”).