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Introduction

Overview of Guardian Ops, data pipeline and its core features.

Getting started

Learn how to use the abuse management platform for ISPs, Hosting Providers, and DNS Operations

Configuration

Inbound Processing

Control which events reach Guardian Ops and how they’re processed, enriched, and assigned to customers.

Customer & contract resolution

Configure customer, contract and tenant resolution to map abuse reports to your internal CRM structure.

Playbooks

Automate case handling with workflows featuring conditional logic, API integrations, and time-based actions.

Usage

Customers

Learn how Guardian Ops aggregates abuse reports to customers.

Cases

Manage and investigate abuse cases with detailed tracking and automated workflows.