Introduction
When you add a new âabuse contactâ to the Abusix âReport Listings Tool,â Abusix queries the RIR WHOIS servers for the IP Addresses that correspond to that âabuse@ role address.â The normal condition is you will see networks related to that network and reports for any listed IPs.
Why do you need to update the abuse@ role address
If you added an âabuse@ role addressâ to the âAbusix Report Listings Tool but saw "0" networks, no related networks are found.
- You probably entered a private âabuse@ role address:â meaning it isnât announced by one of the RIRs.
- You are using an IP address or CIDR range in a network (ASN) operated by Amazon AWS, GoDaddy, Hetzner, Microsoft Azure, or another network. You have not had your CIDR Range announced by your provider with your âabuse@ role address.â
- Your âabuse@ role addressâ is not correctly announced in your RIRâs WHOIS database.
How to update or announce your abuse@ role address
- If the first or second case is valid, you must ensure that your network is announced by the ASN owner who provisions your CIDR ranges. You need to contact and request your network provider (ASN owner) announced in the RIR WHOIS to announce your âabuse@ role address.â You may look up whose abuse address is announced for your IP address or CIDR range (IPv4 or IPv6).
- If the third case is valid, and your company is assigned the ASN, you will need to contact your RIR and have your âabuse@ role addressâ updated.
About Regional Internet Registries (RIRs)
Each Regional Internet Registry manages a WHOIS database for its specific geographic service area. These RIRs (Regional Internet Registries) announce the administrator and abuse@ role address for the underlying IP addresses and CIDR ranges.
You will need to refer to the documentation for your registry to update your abuse@ role address: ARIN, RIPE, APNIC, AfriNIC, LacNIC
Learn more about Network Management
Network Management troubleshooting
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