AbuseHQ Mailbox Sections Explained

Here's an overview of what each mailbox section means

• Unparsed: No parser matched this mail. So either it is not an abuse report, or it’s an abuse report that we don’t have a parser for yet.

• All Mails: This section includes every mail sent to AHQ.

• Rejected: The parsers have a rule that keeps this mail from being parsed. So at some point, there was a decision to reject this mail during parsing. One reason could be = a non-network abuse-related report.

• Unresolved: Reports that have not been connected to a subscriber.

• Trash: Emails that have been deleted.

• DSN: Delivery system notification emails.

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