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Mailbox Sections

An overview of what each mailbox section means.

AbuseHQ Mailbox Sections Explained

Here's an overview of what each mailbox section means

  • Unparsed means: No parser matched this mail. So either it is not an abuse report or it’s an abuse report that we don’t have a parser for yet.
  • All Mails means: This section includes every piece of mail sent to AHQ.
  • Rejected means: The parsers have a rule that keeps this mail from being parsed. So at some point there was a decision to reject this kind of mail during parsing. One reason could be = non-network abuse related report.
  • Unresolved means: Reports that have not been connected to a subscriber.
  • Trash means: Emails that have been deleted.
  • DSN means: Delivery system notification emails.
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