Webhooks
Webhooks let you integrate AbuseHQ into other systems and call their API endpoints.
Once set up, Webhooks can be added to a playbook transition.
Example
If you want to push the values stored from a case, values that were retrieved by the subscriber resolver, for example, please see below:
- You can retrieve an example context for any case via a GET request to https://YOUR_COMPANY.abusehq.net/api/v1/cases/{caseId}/context
- To retrieve the subscriber values, you can either reference the full sub-object from the context by addressing it as "s.resolver_data", or you can access single values, e.g., "s.resolver_data.CustomerEmail". Make sure to add a PQL field and not a regular value to the payload list.
If you receive an Authentication Failed Error:
The easiest way to access the API is by generating an API key in the settings tab. This key then needs to be sent via Bearer Authentication - the Authentication header should contain the string Bearer followed by a whitespace and then the API Key.
Still, need help?
No problem; click the chat button in the bottom right-hand corner of the screen and send us your questions. Alternatively, you can email us at support@abusix.com
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