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Integrate with upstream systems using Webhooks

Webhooks lets you integrate AbuseHQ into other systems and call their API endpoints.


Webhooks let you integrate AbuseHQ into other systems and call their API endpoints.

Once set up, Webhooks can be added to a playbook transition.


You will need to access the menu within the Admin Portal to access your webhooks:

  1. On the left side of your screen, select AbuseHQ from the menu
  1. Select the Settings option under AbuseHQ
  1. Next, select the Webhooks option under Integrations
  1. Finally, click on the Add Webhook button in the top right corner
Notion image


If you want to push the values stored from a case, values that were retrieved by the subscriber resolver, for example, please see below:

  • You can retrieve an example context for any case via a GET request to https://YOUR_COMPANY.abusehq.net/api/v1/cases/{caseId}/context
  • To retrieve the subscriber values, you can either reference the full sub-object from the context by addressing it as "s.resolver_data", or you can access single values, e.g., "s.resolver_data.CustomerEmail". Make sure to add a PQL field and not a regular value to the payload list.
If you receive an Authentication Failed Error: The easiest way to access the API is by generating an API key in the settings tab. This key then needs to be sent via Bearer Authentication - the Authentication header should contain the string Bearer followed by a whitespace and then the API Key.

Send us a message

Having trouble with your setup or a technical issue? Get in touch with our team of Abusix experts.

Click the chat button at the bottom and send us your questions. Alternatively, you can email us at support@abusix.com


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