Data Retention configuration

Overview

Data retention is the foundation for protecting your company’s liability concerns worldwide.

Abusix understands those concerns and the importance of your compliance and business needs.

Whether your needs are driven by local, state, or government regulations or simply structured on your legal department requirements, we have you covered.

AbuseHQ allows you to manage your retention periods for the data you care about the most, leading to more secure data.

Customizing how long you retain your data can be done in the following steps.

How to change your Data Retention Configurations

To find your Data Retention settings, follow these steps:

1. Click on your AbuseHQ username in the window's top right corner and select System Settings.

This will bring you to the General options under the System Settings menu. Here is where you will find your Data options.

Once your changes have been made, click on the Save Settings button before you leave this screen to apply those changes.

Our Data Retention Standards

Report Retention

Report data consists of all reports sent to AbuseHQ regarding your network.

The max time that AbuseHQ will store this data is 365 days; the default setting is 30 Days.

Event Retention

Each incoming notification that AbuseHQ handles is defined as an Event.

Event details are typically what our customers want to keep the longest. The max time that AbuseHQ will store this data is 365 days; the default setting is 30 Days.

Subscriber Retention

Subscriber data is the identifying data that AbuseHQ uses to assign a user to an event. The max time that AbuseHQ will store this data is 365 days; the default setting is 365 Days.

Case Retention

Case data comprises all of the details incorporated in an AbuseHQ case. Because most of the data in the case may need to be more relevant or important, our customers typically decide to shorten case retention. The max time that AbuseHQ will store this data is 365 days; the default setting is 180 Days.

Delete all AbuseHQ data

You have the option to delete all data from AbuseHQ, including Reports, Statistics, Contract data, Events, Cases, Subscriber data and System Log Entries.

You can also delete and reset Automation settings (Inbound Processing, Case Groups, Playbooks) General settings and Integrations.