Case Groups
If you want to read more about AbuseHQ’s Data Structure, we recommend the article: Understanding The AbuseHQ Data Structure
Configuring Case Groups
Access the settings menu AbuseHQ to configure Case Groups.
- Click your name in the top right corner
- Select
Settings
from the drop-down menu
- On the left side of your screen, select
Case Groups
under Automation.
If this is your first time creating a Case Group, click the Add Case Group
Button.
If this is not your first time creating a Case Group, click on the Define a new Case Group
button.
Creating a new Case Group
- Enter a name for the Case Group so you may identify it in the future.
- Click the
Rule
button.
- For
Event Type
, selectEvent
, thenComplainant
.
- Change
is equal
todoes contain
.
- Leave
the String
as-is.
- In the last field, add the complainant's name shadowserver
- Next, select the
Rule
button again.
- We will not change “Event Type,” “is equal,” or “the String.”
- In the last field, add the type open-mongodb.
- Next, select the playbook you created for this event type from the drop-down menu.
- Finally, click on the
Save
button.
Deactivate, Archive, and Unarchive Case Groups
Case groups may be archived if they are disabled/deactivated. Only case groups without unresolved cases can be deleted. Archiving provides a way to hide deactivated case groups with unresolved cases. This will help keep your list of case groups clean.
To do this, follow these steps:
First, you will need to Deactivate
the case group.
Next, you will want to click on the Archive
button.
Once the case group is set to be archived, you can also unarchive it by clicking on the Unarchive
button.
Finally, archived case groups can be viewed and unarchived again after toggling the Show archived case groups
switch.

Still, need help?
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