Overview
Forwarding your abuse reports to Abusix for processing is easy and beneficial to your organization. We will parse your abuse data and extract numerous details that will give you an exact idea of what is happening on your network.
Some of those parsed data points include:
- Event type - Covers those abuse types listed in your AUP (malware, spam, phishing, DMCA, etc).
- Incident details - These are the details covering the incident part from the Abuse Report.
- Evidence details - These are the details covering the evidence part from the Abuse Report.
- Header information - The details about the sender, the recipient, and how the message was routed and authenticated.
- Subscriber details - Information related to your subscriber/customer.
Abuse reports sent to the abuse@ role address (abuse@company.com) should be forwarded by “aliasing” your abuse@ role address by adding the SMTP email address provided to you.
By “aliasing” role addresses, we ensure that the emails are not altered in transit, no additional headers are added, and the report is not repackaged in an envelope in an email.
Steps:
- Check if your “role address” is an existing alias address and if Abusix can be added as an additional alias to the address.
- If your role address supports aliasing, add the Data Channel forwarding address (e.g., example@smtp-forward.abusix.com) as an alias in your email server.
Send us a message
Having trouble with your setup or a technical issue? Get in touch with our team of Abusix experts.
Click the chat button at the bottom and send us your questions. Alternatively, you can email us at support@abusix.com