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GET
cURL

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

caseId
string
required

Response

200 response

created_at
string<date-time>
required

Timestamp when the case was created

customer_id
string
required

Customer identifier

event_count
integer
required

Total number of events in this case

first_event_date
string<date-time>
required

Timestamp of the first event

id
string
required

Unique case identifier

last_event_date
string<date-time>
required

Timestamp of the most recent event

state
string
required

Current state of the case: NEW, IN_PROGRESS, RESOLVED, or CLOSED

tenant_id
string
required

Tenant identifier

assignee_user_id
string

User ID of the assigned user

contract_id
string

Contract identifier

event_ips
string[]

IP addresses associated with events

event_reporters
string[]

Email addresses of event reporters

event_tags
string[]

Tags associated with events

event_types
string[]

Types of events in this case

metadata
object

Additional case metadata

playbook_id
string

Associated playbook identifier

playbook_step
string

Current playbook step

playbook_version
integer

Playbook version number