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Smartlinks

Smartlinks enable you to easily access external tools with dynamically generated links.

Overview

Smartlinks enable you to easily access external tools with dynamically generated links.

With the help of the Liquid Template Language and the variables provided by AHQ, both the actual link and the display name of a Smartlink can be templated.

Once created, the links are available to all users of your AbuseHQ instance.

 

Examples

 

Generate a link to an external tool with a cases´ subscriber ID

https://tool.company.com/?subscriber={{ subscriber.id }}
 

Generate an email link

mailto://{{ subscriber.resolver_data.email }}?subject=complaint%20received%3A{{ event.type }}
 

More complex queries are also possible

{% if event.type %} {{ event.type }} {% else %} No Event Type {% endif %}

You can find all available variables here Variables.

 
 
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