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Smartlinks configuration

Smartlinks enable you to access external tools with dynamically generated links easily.

Overview

Smartlinks enable you to access external tools with dynamically generated links easily.

With the help of the Liquid Template Language and the variables provided by AHQ, the actual link and the display name of a Smartlink can be templated.

Once created, the links are available to all users of your AbuseHQ instance.

 

Examples

 

Generate a link to an external tool with a cases´ subscriber ID

https://tool.company.com/?subscriber={{ subscriber.id }}
 

Generate an email link

mailto://{{ subscriber.resolver_data.email }}?subject=complaint%20received%3A{{ event.type }}
 

More complex queries are also possible

{% if event.type %} {{ event.type }} {% else %} No Event Type {% endif %}

You can find all available variables here Variables.

 
 

Send us a message

Having trouble with your setup or a technical issue? Get in touch with our team of Abusix experts.

Click the chat button at the bottom and send us your questions. Alternatively, you can email us at support@abusix.com

 

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