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Configure your mail settings

Learn how to configure AbuseHQ to send out reports using your SMTP servers.

SMTP Server Settings

The SMTP server integration is used to forward reports from the mailbox or in inbound processing. If not configured properly, forwarding of messages will not work.

If you don't have access to your company's SMTP server settings, please contact your company's help desk.

How to Configure SMTP Server settings.

You will need to access the settings menu within AbuseHQ to configure SMTP Server settings.

  1. Click on your Name in the top right corner.
  1. Select Settings from the drop-down menu.
  1. On the left side of your screen, you will want to select General Menu under System Settings, and click on the Forward SMTP box at the bottom.

Now that you are on the SMTP server settings page:

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  1. Enter the Host Name and Port number.
  1. Next, enter the username, password, and the sender’s address.
  1. Finally, click on the Save button in the top right corner.
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Knowing the IPs which make outgoing calls from AbuseHQ can be helpful when setting up firewalls, etc. Depending on the location where your instance is hosted, that IP will be different.


Outgoing IPs


Learn more

To learn more about Mail Settings, we recommend the following articles:



Still, need help?

No problem; click the chat button in the bottom right-hand corner of the screen and send us your questions. Alternatively, you can email us at support@abusix.com


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